Terms of Service

These terms govern use of ClientForge, a CRM and business automation service operated by Teemers Global.

Authorized business use

You may use ClientForge for lawful business purposes. You are responsible for the users you authorize, the information placed in your account, your configured workflows and the communications sent from your account.

Connected services

ClientForge may connect to third-party platforms and providers such as email services, Meta/WhatsApp, telecom/SMS providers, RCS for Business, Telegram and AI providers. Availability and functionality depend on the provider, account configuration, geography, permissions, business eligibility and platform rules. Their own terms and policies also apply.

References to Meta, Facebook, Instagram, WhatsApp, Google, RCS, Telegram or other providers describe supported or planned third-party technologies and do not by themselves imply endorsement, certification or partnership status.

Customer communications

You are responsible for having a lawful basis and any required consent to contact recipients, honoring opt-outs, using approved templates or registered sender identities where required, and complying with applicable messaging, privacy, marketing, telecom and platform rules. ClientForge must not be used to send spam, deceptive content, unlawful promotions or prohibited goods or services.

Where fallback routing is available, you must not configure ClientForge to use another channel merely to bypass an opt-out, platform restriction or legal requirement. See our Business Messaging & Channel Policy.

India SMS and telecom requirements

Businesses using commercial SMS in India are responsible for applicable TRAI/DLT registrations, sender/header requirements, content templates, consent records and message classification before activating such communication.

Credentials and account security

You must keep your account credentials secure and promptly report suspected unauthorized access. Do not attempt to access another customer's data, defeat account isolation or interfere with the security or availability of ClientForge.

Automations and AI-assisted functionality

Where automation or AI-assisted features are enabled, users remain responsible for reviewing business decisions, pricing, commitments and outbound communications where human approval is required by their process, provider policy or applicable law. AI output can be incomplete or incorrect and must not be treated as guaranteed fact or professional advice.

Service availability and changes

We may modify functionality to improve security, reliability, compliance or product capability. Third-party outages, policy changes, carrier behavior, provider eligibility or authorization changes may affect connected features.

Suspension

We may restrict or suspend access where reasonably necessary to address unlawful use, material policy violations, security risk, abuse, non-payment where applicable, or requirements imposed by connected platforms, carriers, regulators or law.

Privacy and deletion

Our Privacy Policy explains how information is handled. Our Data Deletion Instructions explain how to request deletion of ClientForge-held data.

Contact

Questions can be sent to connect@clientforge.in.